Return & Refund Policy – Flexing Style Store

At Flexing Style Store, we’re committed to delivering products our customers love. Because all items are made to order, our return and refund policy is slightly different from traditional retail stores. Please review the details below carefully.

📦 Made-to-Order Policy

All products at Flexing Style Store are printed or produced specifically for each customer, including apparel, shoes, and home décor items. For this reason, we do not accept returns or exchanges for:

  • Change of mind or buyer’s remorse
  • Incorrect size selection
  • Unwanted items

Please double-check product details, sizing charts, designs, and your shipping address before placing an order.

✅ Eligible Return & Refund Reasons

1. Damaged in Transit

  • The item arrives damaged or broken
  • Clear photos of the damage must be provided within 7 days of delivery

2. Defective Product

  • Printing errors, manufacturing defects, or serious quality issues
  • Please include photos showing the defect and your order number

3. Incorrect Item Received

  • You received the wrong product, size, or design
  • Please contact us within 7 days of delivery with photo evidence

🕒 Return Request Window

All return or refund requests must be submitted within 7 calendar days of receiving your order. Requests submitted after this period may not be eligible for review.

🧾 How to Request a Return or Refund

To request a return or refund, please contact us at:

Email: [email protected]

Please include:

  • Your order number
  • A clear explanation of the issue
  • Photos or video evidence (if applicable)

Our team typically responds within 24–48 business hours.

💰 Refunds (If Approved)

  • Refunds will be issued to the original payment method
  • Refunds usually appear within 5–10 business days, depending on your bank or provider
  • Partial refunds may apply if only part of the order is affected

❌ Non-Refundable Situations

  • Change of mind or buyer’s remorse
  • Incorrect size ordered
  • Shipping delays caused by carriers or customs
  • Orders marked as delivered but reported as not received
  • Personalized or customized items with incorrect information provided by the customer

✉️ Order Cancellations

Cancellation requests must be submitted within 12 hours of placing the order. After that, the order will enter production and cannot be changed or canceled.

🌍 International Orders

We ship worldwide. Please note:

  • Customers are responsible for any customs duties, import taxes, or fees
  • We are not responsible for delays caused by customs or local postal services

🙋 Questions?

If you’re unsure whether your order qualifies for a return or refund, please contact us:

Email: [email protected]

Thank you for shopping with Flexing Style Store. We appreciate your trust and are committed to providing quality, made-to-order products.